1-877-784-5049 | Does Frontier Give Refunds for Cancelled Flights?

When planning a trip, having the flexibility to cancel your flight and receive a refund can be crucial, especially when unexpected events force you to change your plans. If you’re flying with Frontier Airlines, a low-cost carrier, you may be wondering, does Frontier give refunds for cancelled flights? The answer depends on several factors, including the type of fare you purchased, when you cancel, and if any special circumstances apply.

In this blog, we will cover Frontier Airlines’ refund policy in detail, including how to request a refund, what to expect if your flight is cancelled by the airline, and how to navigate the process. For further assistance with cancellations and refunds, you can contact Frontier Airlines’ customer service at 1-877-784-5049.

Understanding Frontier Airlines’ Refund Policy

Frontier Airlines, as an ultra-low-cost carrier, operates on a business model where base ticket prices are kept low, and additional services—like seat selection, baggage, and cancellation flexibility—are available for an extra fee. As a result, their refund policy tends to be more restrictive compared to traditional airlines.

Frontier typically offers two types of tickets:

1. Standard Fare (Non-Refundable)
2. WORKS Bundle (Refundable)

Each fare type has different rules regarding cancellations and refunds.

Refunds for Standard Fares

If you purchased a Standard Fare with Frontier Airlines, it is typically non-refundable. This means that if you cancel your flight, you will not receive a cash refund unless you meet certain conditions.

24-Hour Risk-Free Cancellation

Frontier does offer a 24-hour risk-free cancellation policy. If you cancel your flight within 24 hours of booking and the departure date is at least 7 days (168 hours) away, you are entitled to a full refund. This is in line with the U.S. Department of Transportation’s guidelines, which require airlines to provide a full refund if a cancellation is made within 24 hours of booking.

This policy applies to all fare types, including the Standard Fare, giving travelers a short window to reconsider their plans without financial penalty.

Cancellations After 24 Hours

If you cancel a Standard Fare after the 24-hour risk-free period, the ticket becomes non-refundable, and you will not receive a cash refund. However, depending on when you cancel, you may still be eligible for a travel credit that can be used for future Frontier flights.

• 60 days or more before departure: No cancellation fee. You will receive the full value of your ticket as a travel credit.
• 59 to 7 days before departure: A $99 cancellation fee will be deducted from the value of your ticket, and the remaining balance will be issued as a travel credit.
• Less than 7 days before departure: The same $99 cancellation fee applies, but you must cancel at least 24 hours before departure to receive a travel credit for the remaining value.

Keep in mind that travel credits are valid for 90 days from the date of issue and must be used to book a new flight within that time. These credits can only be applied to Frontier Airlines bookings.

Does Frontier Give Refunds for Cancelled Flights

If you purchased the WORKS Bundle, you enjoy much more flexibility when it comes to cancellations and refunds. The WORKS Bundle is an add-on package that includes several perks, such as seat selection, priority boarding, free bags, and most importantly, refundability.

What Happens If You Cancel with the WORKS Bundle?

When you cancel a flight purchased with the WORKS Bundle, you have the option to receive either a full refund to your original form of payment or a travel credit. There are no cancellation fees, and you can cancel your flight at any time before departure.

The WORKS Bundle offers the most flexibility for travelers who may need to adjust their plans and want the assurance that they can get their money back.

What Happens If Frontier Cancels Your Flight?

If Frontier Airlines cancels your flight for any reason, you are entitled to a full refund, regardless of the type of fare you purchased. According to U.S. Department of Transportation regulations, if an airline cancels your flight and you choose not to rebook on a later flight, you are entitled to get your money back.

Frontier will usually offer passengers the option to either:

• Rebook on a later flight at no additional cost.
• Receive a full refund to the original payment method.

You may also be entitled to compensation in some cases, such as if the cancellation leads to a significant delay and the airline is at fault (e.g., due to mechanical issues).

How to Request a Refund from Frontier Airlines

Requesting a refund from Frontier Airlines can be done online or by contacting their customer service team. Here’s how you can do it:

1. Online Refund Request

Frontier makes it relatively easy to manage your flight cancellations and refunds through their website. Follow these steps:

1. Log into Your Account: Go to flyfrontier.com and log into your Frontier Airlines account. If you do not have an account, you can access your booking by entering your confirmation number and last name.
2. Go to ‘My Trips’: In your account dashboard, find the “My Trips” section, where you can view your upcoming flights.
3. Select Your Flight: Find the flight you wish to cancel and click on it for more details.
4. Cancel the Flight: If eligible for a refund or travel credit, you will see an option to cancel the flight. Follow the prompts to complete the process. You will receive an email confirmation once your cancellation is processed.

2. Contact Customer Service

If you prefer to speak to a customer service representative or encounter any issues with the online process, you can call Frontier Airlines at 1-877-784-5049. The customer service team can guide you through the cancellation process and help determine if you are eligible for a refund or travel credit.

How Long Do Refunds Take?

If you are eligible for a refund, either through the 24-hour cancellation policy, the WORKS Bundle, or because Frontier canceled your flight, the refund is typically processed within 7-10 business days. However, the time it takes for the refund to appear in your account may depend on your bank or payment provider.

Does Frontier have refundable fares?

Yes, Frontier Airlines offers refundable fares through their WORKS Bundle. If you purchase the WORKS Bundle, you can cancel your flight at any time before departure and receive a full refund or travel credit without any cancellation fees. Standard fares, however, are typically non-refundable unless canceled within the 24-hour risk-free window. For more information, you can contact Frontier Airlines at 1-877-784-5049.

Does Frontier give flight credit?

Yes, Frontier Airlines provides flight credits for most cancellations, depending on the fare type and timing. If you cancel a Standard Fare outside the 24-hour risk-free window, you’ll typically receive a travel credit after a cancellation fee is deducted. The credit must be used within 90 days. For those with the WORKS Bundle, you can receive a full travel credit or a refund with no fees. For more information, you can contact Frontier Airlines at 1-877-784-5049.

Conclusion on Does Frontier Give Refunds for Cancelled Flights

Frontier Airlines’ refund policy can be a bit restrictive, particularly for passengers who book standard fares without the WORKS Bundle. While the 24-hour risk-free cancellation policy offers some flexibility, most Standard Fare tickets are non-refundable after that window. However, if you purchase the WORKS Bundle, you’ll have the benefit of fully refundable tickets, allowing you to cancel and get your money back at any time before departure.

In cases where Frontier cancels the flight, you are entitled to a full refund, no matter what type of fare you purchased. For more information or to initiate a cancellation or refund, you can contact Frontier Airlines at 1-877-784-5049.

Being informed about the airline’s cancellation and refund policies before booking can help you make better decisions and avoid unwanted surprises if your travel plans change.