Frontier Airlines Cancellation Policy | Call 1-877-784-5049
Travel plans can be unpredictable, and sometimes the need to cancel a flight becomes inevitable. If you’ve booked with Frontier Airlines, it’s important to understand their cancellation policy so you can navigate the process smoothly. This blog will cover everything you need to know about Frontier Airlines’ cancellation policy, including key details on refunds, fees, and how to cancel your booking. If you still have questions after reading, you can always contact Frontier Airlines’ customer service at 1-877-784-5049 for further assistance.
Understanding Frontier Airlines’ Low-Cost Model
Before diving into the specifics of the cancellation policy, it’s important to understand Frontier Airlines’ business model. As an ultra-low-cost carrier, Frontier Airlines offers budget-friendly fares by keeping base ticket prices low and charging extra for additional services like baggage, seat selection, and cancellation flexibility. Because of this, their cancellation policy tends to be stricter compared to full-service airlines.
Frontier Airlines Cancellation Policy Overview
Frontier Airlines allows passengers to cancel their flights, but the rules around cancellations, refunds, and fees vary depending on when the cancellation is made and what type of fare was purchased. Here’s a breakdown of the key aspects of their cancellation policy:
1. 24-Hour Risk-Free Cancellation
One of the most traveler-friendly policies that Frontier Airlines offers is the 24-hour risk-free cancellation. According to this policy:
- If you cancel your flight within 24 hours of booking, you are entitled to a full refund, as long as the flight was booked at least 7 days (168 hours) before the scheduled departure time.
- No cancellation fee is charged if the conditions are met. This is a great option for travelers who might need flexibility immediately after booking.
This policy complies with the U.S. Department of Transportation’s regulations and applies to all fare types, giving customers peace of mind when booking their tickets.
2. Cancelling After 24 Hours
If you need to cancel your flight after the 24-hour risk-free window, the situation becomes more complex. The cancellation fee and refund eligibility depend on when the cancellation is made and whether you purchased a Standard Fare or the WORKS Bundle.
a. Standard Fare Cancellation
For passengers who booked a standard fare (the most common option), Frontier Airlines charges a cancellation fee if the flight is canceled more than 24 hours after booking. The specific fees are as follows:
- 60 days or more before departure: No cancellation fee. You will receive the full value of your ticket as a travel credit, which can be used for future flights.
- 59 to 7 days before departure: A $99 cancellation fee will be applied. The remaining value of the ticket, after the fee is deducted, will be issued as a travel credit.
- Less than 7 days before departure: The same $99 cancellation fee applies, but you must cancel the flight at least 24 hours before departure to receive a travel credit for the remaining amount.
It’s important to note that non-refundable tickets do not qualify for cash refunds after the 24-hour risk-free cancellation period. Instead, passengers will receive a travel credit that must be used within 90 days from the date of issue.
b. WORKS Bundle Cancellation
If you purchased the WORKS Bundle, Frontier’s premium add-on package, you get far more flexibility. This package includes several benefits such as seat selection, free baggage, and, most importantly, free cancellation and changes. Here’s what you need to know:
- Free Cancellations: You can cancel your flight at any time before departure without incurring a cancellation fee.
- Refundable Tickets: Unlike standard fares, tickets purchased with the WORKS Bundle are refundable, meaning you can opt for a full cash refund or a travel credit, whichever you prefer.
The WORKS Bundle is ideal for passengers who anticipate possible changes to their travel plans and want the flexibility of no-fee cancellations and refundable tickets.
How to Cancel a Frontier Airlines Flight
Frontier Airlines makes it relatively easy to cancel a flight through their website. Here’s a step-by-step guide on how to cancel your booking:
- Visit Frontier Airlines’ Website: Go to flyfrontier.com and log in to your account. If you don’t have an account, you can still access your booking by entering your confirmation code and last name.
- Navigate to ‘My Trips’: Once logged in, go to the “My Trips” section, where you’ll see a list of your upcoming flights.
- Select the Trip: Find the flight you wish to cancel and click on it to view the details.
- Cancel the Flight: Click on the option to cancel the flight. You will be presented with the cancellation fee (if applicable) and the amount you’ll receive as a travel credit or refund.
- Confirm the Cancellation: Review the terms and confirm the cancellation. You will receive a confirmation email once the process is complete.
If you face any difficulties or need further clarification, you can always contact Frontier Airlines customer service at 1-877-784-5049 for assistance.
Frontier Airlines Refund Policy
Frontier Airlines typically does not offer refunds for canceled flights unless you’ve purchased the WORKS Bundle. Here’s how their refund policy works based on the type of fare:
- Standard Fare: No cash refunds are issued for cancellations beyond the 24-hour window. Instead, you’ll receive a travel credit that must be used within 90 days.
- WORKS Bundle: If you purchased the WORKS, you’re eligible for a full cash refund or travel credit if you cancel your flight, offering greater flexibility and value.
How Long Do Refunds Take?
If you qualify for a cash refund (typically only with the WORKS Bundle or cancellations made within the 24-hour risk-free window), it usually takes 7-10 business days for the refund to process. However, this may vary depending on your bank or payment provider.
Change Fees and Flexibility
In addition to cancellations, you may also want to change your flight instead of canceling it. Here’s what you can expect for flight changes:
- 60 days or more before departure: No change fee.
- 59 to 7 days before departure: A $99 change fee applies.
- Less than 7 days before departure: A $99 change fee applies, and you must change the flight at least 24 hours before departure.
Just like with cancellations, the WORKS Bundle offers more flexibility, allowing free changes at any time before departure.
Can I cancel a Frontier flight and get a refund?
you can cancel a Frontier Airlines flight and potentially get a refund, depending on your fare type. If you cancel within 24 hours of booking and the flight departs at least 7 days later, you’re eligible for a full refund. If you purchased the WORKS Bundle, you can cancel anytime and receive a refund. Otherwise, most standard fares are non-refundable, and you’ll receive a travel credit instead. For more assistance, contact Frontier Airlines at 1-877-784-5049.
What is Frontier Airlines cancellation rate?
Frontier Airlines charges a cancellation fee depending on when you cancel your flight. If you cancel 60 days or more before departure, there’s no fee. For cancellations made 59 to 7 days before departure, a $99 cancellation fee applies. The same $99 fee applies if you cancel less than 7 days before departure, as long as it’s done at least 24 hours before the flight. For more information, you can contact Frontier Airlines at 1-877-784-5049.
Conclusion
Understanding Frontier Airlines’ cancellation policy is crucial when booking your flight, especially if there’s a chance your plans might change. The airline offers a 24-hour risk-free cancellation option, but beyond that, fees and restrictions apply. Purchasing the WORKS Bundle provides more flexibility with free cancellations and refunds, making it a valuable option for travelers seeking flexibility.If you ever need help with your cancellation, don’t hesitate to reach out to Frontier Airlines’ customer service at 1-877-784-5049 for assistance. With this information in hand, you can better manage your travel plans and ensure a smooth experience when booking with Frontier Airlines.
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